SansTrading

Legal

Privacy Policy

Effective date: 1 January 2026 · Sans Trading LLC, Sharjah, UAE

Sans Trading LLC is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you visit sanstrading.ae or interact with us.

1. Information We Collect

  • Contact form data: When you submit our contact or enquiry form, we collect your name, email address, phone number, and message content.
  • Usage data: We may collect standard web analytics data such as pages visited, time spent on site, browser type, and device type. This data is aggregated and anonymous.
  • Communications: If you contact us via email or WhatsApp, we retain those communications to provide support.

2. How We Use Your Information

  • To respond to your enquiries and provide product information or quotations.
  • To process and fulfil orders placed through our store or showroom.
  • To send you follow-up communications related to your enquiry (we do not send unsolicited marketing emails).
  • To improve our website and services based on aggregated usage data.

3. How We Share Your Information

  • We do not sell, rent, or trade your personal information to any third party.
  • We may share your information with trusted service providers (e.g., email delivery, analytics) solely to operate our website and business — these providers are bound by confidentiality obligations.
  • We may disclose information if required by UAE law or a valid legal request.

4. Data Retention

  • We retain enquiry and order data for up to 3 years for business and warranty purposes.
  • You may request deletion of your personal data at any time by contacting us at info@sanstrading.ae.

5. Cookies

  • Our website uses essential cookies required for normal site operation (e.g., session management).
  • We may use analytics cookies (e.g., Google Analytics) to understand visitor behaviour in aggregate. No personally identifiable information is collected via cookies.
  • You can disable cookies in your browser settings; some site features may not function correctly if you do so.

6. Data Security

  • We use industry-standard security measures to protect your data, including HTTPS encryption on all pages.
  • No method of electronic transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

  • Our website may contain links to third-party platforms such as Amazon UAE and Noon. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Children's Privacy

  • Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date noted below.

10. Contact Us

  • If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
  • Email: info@sanstrading.ae
  • Phone: +971 6 715 1460
  • Address: Shop No. A-21, Industrial Area 13, Sharjah, UAE

Last updated: January 2026

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